Reaching out to the best in the industry
FlowSM Ltd is an organisation entrenched in Service Management and embedded within the industry that surrounds it. With that in mind there are several organisations that we consider key to the development of the industry as a whole and are happy to be associated with.
PeopleCert is the global leader in the development of best practice frameworks and certifications that improve organizational efficiency and enhance the lives and careers of people. Present in 200+ countries, our product portfolio, including ITIL®, PRINCE2®, DEVOPS INSTITUTE®, and LANGUAGECERT®, benefits millions worldwide, spanning 82% of Fortune 500 companies and 800 government organizations, through an extensive network of partners and our award-winning online proctoring solution.
itSMF UK is the country’s leading membership association for service management professionals. Members range from individual service management practitioners to large multinational organisations – examples of which can be seen below. itSMF UK and its partners provide members with the knowledge, education, assets, and capabilities required to improve both their service management activities and the business outcomes they result in.
The XLA Institute is an open platform that enables front-runner organizations in the emerging field of Experience Management (XM). It is driven by organizations that care about the impact of their digital services on their customers and end users. The membership is open to end user organizations and their partners and providers, and other parties in the Experience Management ecosystem. Together, we develop and promote the effective adoption of principles and practices related to XM, XLA, and the ongoing development of the XLA Framework.
Manage your value streams, teams and organization to minimize waste and put the right things in your customers’ hands at the right time. Boost your career and business performance by developing your practitioner capabilities.