Author: ChrisEvans
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Your architecture isn’t failing because of tools. It’s failing because of 𝘀𝗶𝗹𝗼𝘀. How often does the following occur? • Beautiful diagrams nobody uses• Standards nobody follows• Roadmaps collecting digital dust It doesn’t matter how big you are or how small, you can have any number of the following: • Enterprise architects• Solution architects• Technical architects…
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Incident Management is typically the first stop in most people’s ITSM journey. So, if that’s the case, then why can it go so wrong, particularly in the case of a Major Incident? I recently read an article on a failed Major Incident Response. A ‘very stable’ system fell over for the first time in years,…
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There is no such thing as a real, guaranteed pass, although some can guarantee you will buy the certificate. The good news is that nothing worthwhile is ever easy 🙂 The whole point of the ITIL examinations is to learn, absorb, understand, and apply the knowledge. Fudging your way through is a waste of your…
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A recent LinkedIn post supports the idea that ‘walking the floor’ is a valuable tool. It helps in gaining knowledge of the organisation. This is especially true when you are far removed from business operations. Whilst it is true that this approach is definitely a way of gaining knowledge, it serves a far greater purpose.…
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There are many variations of the the phrase ‘its not the destination that’s important but the journey taken’. This can be taken many ways, for example it could be seen literally as a trans-continental train journey that you sleep through and miss the view out of the window. Another example, taken from my martial arts…
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The old saying goes ‘A bird in the hand is worth two in the bush’. Maybe particularly relevant recently if that bird was a turkey 🙂 As we start the New Year of 2025, it is a good time to consider what we have to be grateful for. Indeed we are often told to cherish…
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The paranoia around cyber crime continues to rampage across our industry and seems to grow with new developments
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Why is our industry so obsessed with representing old ideas as new and rushing to the latest shiny packaging without learning anything
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People often get hung up on job descriptions. They dont represent achievements so do they really matter?
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The world is alight with Artificial Intelligence but is it intelligent or does it just tell us what we want to hear?